Last Updated: Sep 01, 2025

Privacy Policy

At Red Brick College, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, register for courses, or interact with us.

1. Who We Are

Red Brick College provides accredited blended learning courses across the UK. We act as the “data controller” of your personal information under UK data protection laws.

If you have any questions about this policy or how we handle your data, please reach us at: 5 Wellesley Avenue, Northwood, Hertfordshire, England, HA6 3HZ

2. Information We Collect

We may collect and process the following types of information:

• Personal details: name, address, phone number, billing details.
• Course information: courses you enroll in, progress, and certifications.
• Payment information: processed securely by trusted third-party providers (we do not store card details).
• Online identifiers: IP addresses, browser type, cookies, and site usage data.
• Communication records: emails, messages, or feedback you provide to us.

3. How We Use Your Information

We use your information to:

• Process course registrations and deliver training.
• Provide certificates, updates, and support.
• Improve our courses, website, and user experience.
• Send newsletters, compliance updates, and promotions (only if you opt in).
• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your information under the following legal grounds:

• Contract: to deliver the services you signed up for.
• Legal obligation: to meet UK compliance and reporting requirements.
• Consent: where you have opted into marketing.
• Legitimate interests: improving services and protecting our business.

5. Sharing Your Information

We do not sell your information. We may share data with:

• Training partners (e.g., NRLA, CIH, Elmhurst Energy) for certification purposes.
• Payment providers to process transactions securely.
• Regulators or authorities where legally required.

All third parties are bound by confidentiality and data protection obligations.

6. Data Retention

We only keep personal data only as long as necessary:

• Course & certification records: up to 7 years (for compliance).
• Marketing data: until you opt out.
• Website analytics cookies: see our Cookie Policy.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction, erasure, or restriction.
• Object to processing or withdraw consent.
• Request data portability.

8. Security

We use technical, physical, and organisational measures to protect your data against unauthorised access, loss, or misuse.

9. Cookies

We use cookies to enhance user experience, traffic, and personalisation control. You can adjust your cookie settings in your browser at any time.Cookie Policy.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in the law or our services. The latest version will always be available on our website.

Your privacy is important to us. By using Red Brick College, you trust us with your data — and we take that responsibility seriously.